Unable to access the game

Owned by Ngoc Lan Nguyen Thi
Last updated: Aug 20, 2024
1 min read

Hello,

If you have problem with access the game, we apologize for your problem. We want to help you resolve the problem. Please try the following methods:

Step 1: Check your internet connection and make sure that is stable.

Step 2: Verify whether you are using a VPN.

Step 3: Disable all internet connections (Wi-Fi and Cellular) and then relaunch the game.

  • Force close the game.

  • Turn off the internet.

  • Reopen the game.

Step 4: Contact us via email at duetcats@gmail.com

 

We hope this will help you to fix the problem and get a better experience in the Duet Cats game. If you have any questions, please contact us via email at duetcats@gmail.com

Thank you!

Duet Cats support team,

Best regards