Data after app re-installing
- Ngoc Lan Nguyen Thi
Hello, we would like to explain about data restore as follows:
For items unlocked with coins or ads: If you delete the game or clear the app data, all in-game data will be permanently erased and cannot be restored, including:
Highscore record
Items unlocked with coins or ads: Songs, Cats, Foods, Themes, Decoration, v.v…
In the near future, we will launch an account login feature to store all your data. Stay tuned for the latest updates!
2. Items purchased can be restored by following these steps:
Restore Purchases in Duet Cats
If you did not find your items or Popup Ads still appear (for the Remove Ads package only), let’s contact with us via at email: duetcats@gmail.com
We hope this will help you to fix the problem and get a better experience in the Duet Cats game. If you have any questions, please contact us via email at duetcats@gmail.com
Thank you!
Duet Cats support team,
Best regards